This Privacy Policy explains how Crimson Waters Behavioral Health, LLC (“Crimson Waters,” “we,” “us”) collects, uses, and protects information when you visit our website or contact us through it.
Health Information & HIPAA
Medical and treatment information you share with us as a client is Protected Health Information (PHI) and is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and our separate Notice of Privacy Practices. This Privacy Policy applies to information collected through our public website — not to PHI maintained as part of your treatment record.
Information We Collect
When you submit a contact or callback form, we collect the details you provide — such as your name, phone number, email address, and any message. We do not ask for clinical or diagnostic information through the website.
When you browse the site, we may automatically collect limited technical information such as your IP address, browser type, device, the pages you view, and how you reached the site. This is collected through cookies and standard web analytics.
How We Use Information
We use the information you provide to respond to your inquiry, discuss treatment options, coordinate admissions, and follow up about your request. We use technical information to operate, secure, and improve the website.
How We Share Information
We do not sell your personal information. We may share it with trusted service providers who help us operate the website and deliver our services (for example, secure hosting or form delivery), and only as needed to perform those functions. We may also disclose information when required by law. Protected Health Information is shared only as permitted under HIPAA.
Cookies
Cookies are small data files stored on your device that help the site function and let us understand how it is used. You can disable cookies in your browser settings, though some features may not work as intended.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
Your Choices & Rights
You may request access to, correction of, or deletion of the personal information you submitted through the website by contacting us. Depending on where you live, you may have additional rights under applicable privacy laws.
Children’s Privacy
Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated effective date on this page.
Contact Us
Questions about this Privacy Policy? Call us at (561) 268-2594 or reach us through our contact page. Crimson Waters Behavioral Health, LLC — Lake Worth, Florida.